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Helpdesk UI & Operations Source Map

Source map

ConcernSource pathEvidence
RoutesUI/salary-ui/apps/client-hrms-portal/src/App.tsxEmployee, admin and dashboard routes
Navigation/audiencesUI/salary-ui/apps/client-hrms-portal/src/components/AppLayout.tsxHelpdesk sidebar items, roles and feature filters
Route checksUI/salary-ui/apps/client-hrms-portal/src/utils/ProtectedRoute.tsxAuthentication, admin Helpdesk rule and super-admin redirect
Employee UIUI/salary-ui/apps/client-hrms-portal/src/ess/EssPages.tsxCreate form, load state and history
ESS clientUI/salary-ui/apps/client-hrms-portal/src/ess/essApi.tsTenant/user headers and response handling
Admin UIUI/salary-ui/apps/client-hrms-portal/src/pages/admin/OperationsAdminPages.tsxQueue, detail, actions, reports, activity and operational pages
DashboardsUI/salary-ui/apps/client-hrms-portal/src/dashboard/DashboardPages.tsxHelpdesk KPI presentation
Dashboard sourcesUI/salary-ui/apps/client-hrms-portal/src/dashboard/dashboardApi.tsFour Helpdesk report requests
ESS gatewaymicroservices/src/gateway-api/EssEndpoints.csEmployee list/create forwarding and dashboard aggregation
Gateway routingmicroservices/src/gateway-api/Program.csCompatibility toggle and route diagnostics
Helpdesk runtimemicroservices/src/helpdesk-service/Program.csHealth, observability and middleware
Helpdesk endpointsmicroservices/src/helpdesk-service/Api/HelpdeskEndpoints.csContracts, actions, reports and health data
Document clientmicroservices/src/helpdesk-service/Infrastructure/DocumentServiceClient.csAttachment dependency
Observabilitymicroservices/src/shared-kernel/Extensions/ObservabilityExtensions.csJSON logs and tracing
Correlationmicroservices/src/shared-kernel/Middleware/CorrelationIdMiddleware.csCorrelation response and logging scope
Feature catalogmicroservices/src/platform-service/Data/FeatureManagementSeeder.csHelpdesk module and SLA feature

Verification method

All findings were obtained by static source inspection. No frontend/backend source was changed, and no API, database, migration or deployment operation was invoked.

Source References

  • UI/salary-ui/apps/client-hrms-portal/src/pages/admin/OperationsAdminPages.tsx
  • UI/salary-ui/apps/client-hrms-portal/src/ess/EssPages.tsx
  • microservices/src/helpdesk-service/Program.cs
  • microservices/src/helpdesk-service/Api/HelpdeskEndpoints.cs

See Also

Keywords

Helpdesk, employee service desk, ticket UI, operations, diagnostics.

Revision Information

Draft source-backed documentation reviewed on 2026-07-20; next quarterly review is 2026-10-20.