Helpdesk Technical Source Map

Audience

Developers, QA, support, security, architects and implementation partners.

This map records static source evidence for the technical documentation; it does not prove production configuration or runtime state.

Topic	Verified source
Runtime/project dependencies	Helpdesk Program and project file
Tenant/error primitives	Application Common
Canonical model/value objects	Domain HelpdeskEntities
Commands, queries, DTOs, reports	API HelpdeskEndpoints
Persistence/query filters	Infrastructure HelpdeskDbContext
Audit/timeline/outbox	Infrastructure Persistence
Document boundary	Infrastructure DocumentServiceClient
Compatibility migration	Backfill HelpdeskBackfill
Shared events	Contracts HelpdeskLifecycleEvents
Gateway routing/employee boundary	Gateway Program and EssEndpoints
Notification resolution/templates	Notification resolver and default seeder
Admin/employee UI	OperationsAdminPages and EssPages
Navigation/access presentation	AppLayout and ProtectedRoute

Migrations provide schema-evolution evidence but are intentionally summarized rather than reproducing database definitions.

Runtime deployment, current gateway selection, production configuration and infrastructure security must be confirmed outside static source review.

microservices/src/helpdesk-service/Program.cs
microservices/src/helpdesk-service/helpdesk-service.csproj
microservices/src/helpdesk-service/Application/Common.cs
microservices/src/helpdesk-service/Domain/HelpdeskEntities.cs
microservices/src/helpdesk-service/Api/HelpdeskEndpoints.cs
microservices/src/helpdesk-service/Infrastructure/HelpdeskDbContext.cs
microservices/src/helpdesk-service/Infrastructure/Persistence.cs
microservices/src/helpdesk-service/Infrastructure/DocumentServiceClient.cs
microservices/src/helpdesk-service/Backfill/HelpdeskBackfill.cs
microservices/src/contracts/Events/HelpdeskLifecycleEvents.cs
microservices/src/gateway-api/Program.cs
microservices/src/gateway-api/EssEndpoints.cs
microservices/src/notification-service/Application/EventNotificationResolver.cs
microservices/src/notification-service/Seed/DefaultTemplateSeeder.cs
UI/salary-ui/apps/client-hrms-portal/src/pages/admin/OperationsAdminPages.tsx
UI/salary-ui/apps/client-hrms-portal/src/ess/EssPages.tsx
UI/salary-ui/apps/client-hrms-portal/src/components/AppLayout.tsx
UI/salary-ui/apps/client-hrms-portal/src/utils/ProtectedRoute.tsx

Technical source map, Helpdesk evidence, repository traceability.