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Helpdesk Health and Diagnostics Endpoints

Audience

Developers, DevOps, QA, support and security.

Summary

Three kinds of diagnostic behavior exist: framework health, shared root service information and tenant-visible Helpdesk foundation counts. Exact operations appear only in the endpoint catalog.

Reference Content

Framework health reflects registered health checks; no explicit Document Service or database dependency check is configured in the reviewed startup. Shared service information returns service identity, description, environment and current time inside the shared envelope.

Helpdesk health-data queries tenant-visible counts and derives a development-seed indicator. It is data diagnostics, not a dependency liveness guarantee. Audit, timeline and outbox reads are additional diagnostic operations with separate security implications.

Requires confirmation

Health-check depth, diagnostic authorization, data exposure, seed indicator use and production Swagger/service-info exposure require confirmation.

Source References

  • microservices/src/helpdesk-service/Program.cs
  • microservices/src/helpdesk-service/Api/HelpdeskEndpoints.cs
  • microservices/src/shared-kernel/Extensions/EndpointRouteBuilderExtensions.cs

See Also

Keywords

Health API, diagnostics, service information, readiness.

Revision Information

  • Status: Draft
  • Last reviewed: 2026-07-20
  • Next review: 2026-10-20